Hedy AI Privacy Policy

1. Introduction

Hedy AI (“we,” “our,” or “us”) values your privacy and is committed to handling your information responsibly. This Privacy Policy explains how information may be collected, used, stored, processed, and protected when you use the Hedy AI application (“App”).

By accessing or using the App, you confirm that you have reviewed and accepted this Privacy Policy.

2. Information We Collect

2.1 Information You Provide

• Messages, prompts, conversations, and interaction content
• Photos, images, audio, or other media uploaded or generated through the App
• Feedback, support requests, and communication records
• Purchase-related information such as subscription status, receipts, and transaction verification details

2.2 Device and Usage Information

• Device model, operating system, and app version
• Diagnostic reports, crash logs, and performance data
• Interaction records related to AI features, timestamps, and feature usage

3. How We Use Information

• Deliver AI-generated chats, characters, and interactive features
• Manage accounts, subscriptions, purchases, and sessions
• Improve app stability, moderation systems, and AI quality
• Prevent abuse, fraud, unauthorized activity, or security risks
• Perform analytics and maintain operational performance
• Comply with legal and regulatory obligations

We do not sell your personal information.

4. Third-Party Services

To support App functionality, we may work with external providers including payment platforms, cloud hosting services, analytics providers, and AI processing partners. Information may only be shared when reasonably necessary for these services.

5. AI Features and User Consent

Hedy AI uses artificial intelligence technologies to create conversations, fictional characters, generated content, and interactive experiences. By using AI-related features, you acknowledge that certain outputs are automatically generated by AI systems.

With your permission, prompts, messages, uploaded content, and feedback may be processed to improve moderation, safety, response quality, and overall functionality.

6. Data Retention

We keep information only for as long as reasonably necessary to operate services, verify purchases, support security, and comply with legal obligations. When retention is no longer required, information may be deleted, anonymized, or securely disposed of unless otherwise required by law.

7. Your Rights

• Access or review your personal information
• Correct inaccurate information
• Request deletion of your data
• Restrict or object to certain processing activities
• Withdraw previously granted consent

8. International Data Transfers

Because our infrastructure and providers may operate internationally, information may be transferred to or processed outside your region. Reasonable safeguards are implemented to help protect information during cross-border transfers.

9. Security

We apply reasonable technical and organizational measures designed to protect information, including secure transmission methods, monitoring systems, access controls, and periodic reviews. However, no method of storage or transmission can guarantee absolute security.

10. Changes to This Privacy Policy

We may revise or update this Privacy Policy periodically. Updated versions become effective once published within the App or related services. Continued use of the App after updates indicates acceptance of the revised policy.

11. Contact Us

If you have questions regarding this Privacy Policy or wish to submit a privacy-related request, please contact:

quqsukrakosytotwei@gmail.com